Returns & Delivery Information
StreetKings
Delivery Information:
We want to ensure you have a smooth shopping experience, and we're here to provide you with information about our delivery and return policies.
- Shipping Time: Our products are shipped within 4 business days of purchasing your order.
- Delivery Timeframe: Please allow 2- 4 weeks for your order to be delivered. Keep in mind that delivery times may vary based on your location and any potential shipping delays from the carrier.
- Delivery Tracking: For your convenience, we offer delivery tracking through the Shop App. You can choose to install the Shop app directly from your order status page. Even if you don't choose this option, customers can still use Shop to track any order with a valid tracking number, including orders from our store.
- Shop App Benefits: By downloading the Shop app, customers can enjoy the following features when tracking their order:
- Real-time order status updates
- Delivery notifications
- Live-map tracking
Return Information:
We want you to be satisfied with your purchase from StreetKings. If, for any reason, our product is faulty or damaged our return policy allows you to return the item(s) within 7 days of receiving your purchase.
- Refund:
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us at streetkingshelp@yahoo.com for assistance. Mistakes in sizes, color, or quantity, or if you simply change your mind, you cannot be refunded.
- Return Process:
- Contact our customer support at streetkingshelp@yahoo.com to initiate the return process.
- State in your email: the purchase information, such as your full name, any contact information, price you paid, what you paid for, and date of purchase. Describe the product's fault with clear images for evidence of damage.
- You will get sent an email of your refund, with your money returning within 1-4 days.
Contact Us:
If you have any questions or concerns regarding your delivery or return, please don't hesitate to contact us at streetkingshelp@yahoo.com. We're here to help!
Thank you for purchasing at StreetKings.
StreetKings
Based in Sydney Australia